Cancellation Policy

At Classicity, managed by Flieber Innovation, customer satisfaction remains a top priority. Every effort is made to provide a pleasant and dependable shopping journey. In this policy, references to “we,” “us,” and “our” denote Flieber Innovation, while “you,” “your,” and “user” refer to our valued shoppers. We understand that preferences can shift, and circumstances may require order cancellation. The guidelines below explain the cancellation process in detail.  

Cancellation Before Dispatch  

• Orders may be cancelled within 24 hours of placement or before dispatch, whichever comes first.  
• To submit a cancellation request, customers must contact our support team via email.  
• If the order qualifies for cancellation, a complete refund will be credited back to the original payment method within 5 to 7 business days.  

Orders Already Dispatched  

Once an order has been dispatched, cancellation is no longer possible. However, customers may request a return after delivery, following the conditions outlined in our Return and Refund Policy.  

Order Modifications  

At present, changes to items or delivery details cannot be made once an order is confirmed. If adjustments are required, customers may cancel the existing order, if eligible, and place a fresh order with the updated details.  

Cancellation Support  

For all cancellation-related requests, please contact our support team at: flieberinnovation@gmail.com  

We appreciate your understanding and ongoing support. Our team is always available to assist with any questions.