Shipping and Delivery Policy

At Classicity, managed by Flieber Innovation, customer satisfaction sits at the heart of everything we do. Every step of the order journey is carefully planned to create a reliable and pleasant shopping experience. Throughout this document, references to “we,” “us,” and “our” indicate Flieber Innovation, while “you,” “your,” and “user” apply to our valued customers.  

This Shipping and Delivery Policy explains the terms and guidelines related to the dispatch and delivery of products purchased from our platform. By confirming an order, you agree to the conditions stated below.  

Shipping Locations  

We currently deliver to all serviceable pin codes across India. At present, deliveries outside India are not available.  

Order Processing Time  

Orders are usually prepared and packed within 1 to 2 business days, excluding weekends and public holidays, starting from the time of order confirmation.  

Once processing is complete, a confirmation email containing shipment details will be sent to your registered email address.  

Delivery Timeframe  

Standard delivery generally requires 3 to 8 business days, depending on the destination and courier schedules, allowing your fashion selections to reach you without unnecessary delay.  

Unsuccessful Delivery Attempts  

If a delivery attempt is unsuccessful due to incorrect address details, recipient absence, or refusal to accept the parcel, the shipment will be returned to our warehouse. Customers may request re-delivery, subject to verification and applicable charges.  

Damaged or Missing Shipments  

If your package arrives in a damaged condition, kindly contact our customer support team within 48 hours of receipt, along with clear photographic evidence.  

In cases where a shipment is lost during transit, a verification process will be initiated with our courier partner. Upon confirmation, we will arrange a replacement or issue a refund, based on availability and customer preference.  

Contact Information  

For questions or assistance related to shipping and delivery, please contact us at: flieberinnovation@gmail.com  

We appreciate your trust in shopping with us and look forward to delivering a dependable and pleasant order experience every time